eMarketplace
eMarketplace is the State of Delaware’s online shopping platform for Central Contracts awarded through Government Support Services (GSS). It provides a single, easy-to-use system for agencies to purchase contracted goods and services from awarded suppliers. Suppliers awarded under a GSS-administered contract are enabled within eMarketplace in one of the following ways:
- Catalog
Contracts that include goods, materials, or equipment are made available for online ordering through either a Hosted Catalog or a Level 2 Punchout Catalog, depending on supplier capabilities. Enabled suppliers receive a supplier-specific link to manage their catalog (Euna Storefront).
Features:
- Online ordering for catalog-based products
- Centralized checkout through eMarketplace
- Integrated search and product visibility
- Request for Quote (RFQ)
Contracts that focus on services or highly configurable products are enabled as Request for Quote (RFQ) opportunities.
This functionality allows:
- State buyers to submit requests for services or customized needs
- Suppliers to respond with pricing and details
- Buyers to select and order from the chosen contract supplier centrally
Suppliers receive a unique link to access the EqualLevel Network for RFQ participation.
- Informational
Contracts that require more supplier engagement or involve authorized resellers are uploaded with contract details only. Purchases under these contracts are completed outside eMarketplace (e.g., via phone, email, or direct contact).
Shopping Made Simple
All enablement types support the "Shop at the Top" search bar in eMarketplace.
Based on search results, State buyers can:
- Add items directly to their shopping cart for checkout
- Request a quote and add selected quotes to their cart
- Find supplier contact information for additional engagement
Training Resources
To support suppliers, the following training modules complement those available in the EqualLevel Network and explain the implementation and go-live processes based on contract type:
Need Help?
- Questions regarding your eMarketplace invitation, email eMarketplace@delaware.gov.
- For all other inquiries, please submit a Help Request.
